Privacy policy
How we handle the information you provide, who may receive it, and how to contact us.
Who is responsible for your information?
SCENORA is operated by Asaf Nunu. We determine why and how inquiry details are used and act as the controller of personal information collected for the service. Use the contact details on this page if you have a privacy question.
This policy covers browsing the site and contacting the studio through the form, email or WhatsApp. Any additional agreements for a particular production are set out when we agree the project.
What information is collected?
- Details you provide: Your name, phone number, business name, product or service category, project description and correspondence. The form requires a name and phone number. The remaining details are optional.
- Inquiry records: The date of the inquiry, source page, inquiry identifier, consent and its wording, your marketing preferences, and the studio’s records of handling and follow-up.
- Operational data: Hosting and security systems may record IP addresses, device and browser information, access times, and usage or error logs needed to operate and protect the site.
Providing inquiry details is voluntary and there is no legal obligation to do so. Without suitable contact details, we may be unable to respond or handle a request. Please leave medical information, payment details, passwords and other sensitive information unrelated to your inquiry out of the free-text field.
How do we use the information?
We use it to respond to inquiries, understand project requirements, arrange calls, prepare quotes, manage the relationship and provide the requested service. We also use operational data to maintain and secure the site, diagnose faults and prevent misuse. We may retain information to meet legal obligations, record consent and resolve disputes.
We send marketing updates and offers only if you opt in separately and as permitted by law. Declining marketing does not affect our response or service. We do not trade inquiry details or sell them for third-party advertising.
Contacting us by form or WhatsApp
Submitting the form after giving consent saves your details in SCENORA’s inquiry system so we can call the number you provided.
Choosing WhatsApp opens a direct chat with the studio. Form details stay on the site. The chat contains the messages you choose to send in WhatsApp.
Use of WhatsApp is also subject to theWhatsApp privacy policy. Messages you send us are also stored in the channel you choose.
Service providers and data transfers
- Base44 / Wix: Hosting, media delivery and management of site and inquiry data. Its infrastructure providers help with storage, operations, security and monitoring. Base44 infrastructure and service providers.
- Communication providers: Google and Gmail for email inquiries, and WhatsApp and Meta if you open the link or contact us through that service.
- Other authorized parties: Providers needed to handle an inquiry or project, only to the extent required for their role, and competent authorities where required by law or necessary to protect legal rights.
These providers may store or process data outside Israel. We share data for the purposes described here, subject to applicable data transfer laws and provider arrangements. Sending an inquiry does not trigger automatic content generation in AI tools. Any use of project materials in production is agreed as part of the service.
Cookies, preferences and browser storage
Accessibility preferences are stored on your device in your browser’s local storage under the key scenora-accessibility-v1, so they can be applied on your next visit. Reset them in the accessibility menu or clear the site data in your browser settings.
The site uses your browser language and your connection’s approximate country code to select a display language. A manual language choice is saved in your browser. You can change it in the site navigation or by clearing site data.
The site infrastructure may use cookies and similar technologies for operation, security, sign-in and operational measurement. SCENORA did not add targeted-advertising pixels while building the site. The platform provider may operate its own measurement or logging features.
You can manage or block cookies and local storage in your browser. Blocking them may affect saved preferences or features that require sign-in. Material changes in tracking are reflected in this policy, and we ask for separate consent where required by law.
Data retention and security
We retain information while needed to handle inquiries, manage the relationship, document consent or meet other lawful needs. The period depends on the inquiry, how the relationship develops and applicable retention obligations. We consider deletion requests when assessing retention and remove or anonymize data that no longer has a justified purpose.
Site inquiry management is limited to an authorized administrator, and the site uses HTTPS. Infrastructure providers provide additional security controls. No information system can be guaranteed completely secure. We handle requests relating to backups subject to technical capabilities and applicable retention obligations.
Access, correction, deletion and marketing opt-out
Subject to Israeli privacy law, you may request access to your personal information held in the database, and ask for correction or deletion of data that is incorrect, incomplete, unclear or outdated. You may also ask us to delete inquiry details that are no longer needed. We consider those requests under applicable law and retention obligations.
If you opted in to marketing updates, you can opt out at any time by contacting us or using the unsubscribe option where available. Opting out of marketing does not prevent a service response to an inquiry you initiated.
To make a request, contact asaf.nunu@gmail.com and describe the request with enough contact information for us to identify the inquiry. We may ask for proportionate information to verify your identity and prevent disclosure to another person. Please do not send identity documents or sensitive information unless we specifically request it and explain how to send it safely.
Policy updates
We may update this policy when the service, infrastructure or legal requirements change. The date at the top shows when it was last updated. Where a change requires additional notice or consent, we handle it under applicable law. Continued browsing does not replace consent where it is required.
For questions about this policy or how we handle information: Asaf Nunu, asaf.nunu@gmail.com.
